Tentacle Ops exists because small defense contractors are drowning in operational work that machines should be handling.
220,000+ companies make up the Defense Industrial Base. 73% of them are small businesses. Most have around 20 people, multiple DoD contracts, CMMC deadlines bearing down, and no operations department to keep it all straight.
These teams aren't struggling because they lack tools. They have Outlook, SharePoint, Costpoint, Teams, and a dozen other systems. What they don't have is enough human bandwidth to stay on top of all of them.
Compliance gets you the contract. But the day-to-day grind of email triage, CUI management, timesheet enforcement, and status reporting is what actually buries people.
"Small defense contractors already have tools, alerts, and deadlines. What they don't have is enough human bandwidth to stay on top of them."
Mark Phinick - 7-exit sales VP, HCL/BigFixTentacle Ops started as a different company. The original product was a monitoring platform for AI agents in production. A retired Air Force Colonel looked at it and said, "It sounds like you're selling picks and shovels." That reframing stuck.
Then customer discovery changed everything. Conversations with defense contractors, supply chain executives, and compliance officers all pointed to the same gap: small teams buried in manual work with no realistic way to hire their way out of it.
The defense contractors hit hardest. Only 1% of DIB companies are ready for mandatory CMMC certification. The rest are scrambling, and they're doing it with skeleton crews.
"Try to prove yourself wrong, not right."
Daniel Shires - FI San Diego Director, 20+ years Special ForcesSo we talked to the market, wrote falsifiable hypotheses, and let the customers reshape the product. What came out the other side is Tentacle Ops: a secure, managed AI operations agent that oversees the tools defense contractors already use and handles the operational burden that's crushing them.
We're validating with defense contractors in the 10-30 employee range and targeting first pilots for Q3 2026. The biggest lesson so far: talk to your customers before you build them a solution.
12 years of Army service taught me how to run operations under pressure. Ten years in banking loan operations taught me what happens when compliance meets a small team with too much on its plate. Now I build AI systems that handle the operational work small businesses can't afford to staff for.
I started Nevins Tech in late 2025, building AI-powered automation for small businesses. Through the Founder Institute, customer discovery pointed me to the defense industrial base, where the pain is sharpest and the need is most urgent. Tentacle Ops is the result.
Connect on LinkedInWe're opening Tentacle Ops to a limited number of defense contractors.
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